Note: Meeting Room 7 will be available as an On-Call Room for attendees.

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Thursday, August 31 • 09:00 - 09:50
How We Try to Make a Lion Bulletproof; Setting Up SRE in a Global Financial Organization

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By now, most of us have read the O’Reilly book about Google SRE or have heard of other tech companies’ SRE teams. Our story is about doing SRE in a more traditional and more regulated environment: in the largest bank in the Netherlands.

This talk will address the history, present and future of SRE within a financial institution with a BizDevOps way of working. In doing so, we will talk about how our journey started at SREcon in Dublin last year, why we wanted and need to do SRE within ING, how our SREs started, the distributed way of working of SRE within ING, what technologies we actually work with and why, and our plans for the future.

Lastly, we will share our SRE dos-and-donts after a year of experience. We hope our talk inspires engineers or tech leads to start doing SRE within their (possibly more traditional) company and that those who already implemented SRE can learn from our journey.

avatar for Janna Brummel

Janna Brummel

Janna is IT chapter lead for the site reliability engineering squad within the Domestic Bank (Retail) for ING in the Netherlands. Her job is to help other teams within the bank to know more about their services' performance and to be able to respond more efficiently to incidents... Read More →

Robin van Zijll

Robin is a Site Reliability Engineer @ ING and PO of the SRE Team, and has years of experience in being on-call for all services offered to our retail customers.

Thursday August 31, 2017 09:00 - 09:50 IST
Lansdowne Room