Note: Meeting Room 7 will be available as an On-Call Room for attendees.

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Wednesday, August 30 • 15:40 - 16:10
Use Load Testing to Build a Proper Mental Model of Your Service

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Large organisations often have teams dedicated to building and using load test frameworks for their production services. Intercom's engineering team was too small to have accurate load tests for all of it's systems, but as we acquired larger customers, having accurate load-test numbers, and being able to communicate them to the business became more critical. This talk will cover some things we learnt about load testing, and how it changed our mental models of some of our infrastructure.

avatar for John Looney

John Looney

John Looney did 24x7 support for a webhosting company, spent nearly 12 years in Google as an SRE (compute, storage, datacenters and Ads) as well as running team-build courses. He is now applying SRE to Intercom's infrastructure. He is passionate about ensuring that engineers know... Read More →

Wednesday August 30, 2017 15:40 - 16:10 IST
Lansdowne Room